Telecommunications Facilities Corp. (TFC), the joint School of Medicine- and BJC HealthCare-operated company that supports telecommunications services, is working to replace the voice mail system used by the School of Medicine with numbers in the following telephone exchanges: 273, 286, 362, 454, 514, 747, 758 and 996 (West County only).
In preparation for the Nov. 18-20 change, employees are asked to complete the following before Friday, Nov. 18 at 9 a.m.:
In your existing mailbox, erase unneeded saved messages.
In your new mailbox:
1. To access and set up your new mailbox:
- Dial 747-4199 or 74199
- Enter your extension number followed by #
- Enter temporary password 1357
- Follow prompts to enter/verify new password and to record name
2. For personal distribution list users (optional)
- Access your new mailbox
- Press 5 (Personal Options)
- Press 1 (Administer Mailing List)
- Follow the automated prompts
3. To administer greetings by caller type (optional)
- Access your new mailbox
- Press 3 (Personal Greetings)
- Press 1 (Record Greetings)
- Press 3 (Optional Greeting)
- Follow the automated prompts to create an Optional Greeting
- Press 5 (Activate Greetings)
- Press 3 (Optional Greeting)
- Follow the automated prompts to activate a greeting by Caller Type (Internal, External, etc)
Please direct questions and comments to the Voice Mail Upgrade hotline at 747-4040.