University Libraries is asking faculty, staff and students to complete an online survey to evaluate the Libraries’ collections, services and facilities.
The Libraries conducted a version of this survey in 2004 and expect to re-survey the community at regular intervals in the coming years.
“The results of that first survey allowed us to identify needed improvements and target library resources to meeting those needs,” said Shirley K. Baker, dean of University Libraries and vice chancellor for information technology. “Repeating the survey periodically will allow us to measure our progress over time.”
The survey also should provide input that will be helpful as the Libraries’ set future objectives. This is particularly useful as the University enters a new planning process for the next decade.
WUSTL’s libraries are among some 500 college and university libraries nationwide that are surveying their key user groups.
The Association of Research Libraries developed the survey instrument in concert with scholars expert in assessing service quality.
The survey takes about 10 minutes to complete and can be found at library.wustl.edu.
Click on “Survey” at the bottom of the screen. The survey will be available through March 26.
For more information, e-mail Gail Oltmanns at goltmanns@wustl.edu.