Federal workers to be less efficient upon return

Federal workers to be less efficient upon return

When 800,000 government employees eventually return to work after a shutdown that started Dec. 22, expect them to work less efficiently — or, at minimum, feel less engaged and far less respected, says an expert in government leadership and organizational strategy at Olin Business School.
Why customer-facing companies have happier workers

Why customer-facing companies have happier workers

It’s possible the Keebler Elves aren’t as happy at work as they seem. Or SpongeBob SquarePants’ dour fast-food colleague Squidward might be a little cheerier than he lets on. New research from Olin Business School shows that people working in customer-facing companies, such as retailers (or cartoon burger joints), tend to be happier at work, while workers for companies further removed — manufacturing, for example (or treehouse cookie factories) — tend to be less happy.
Olin Award winners impact business

Olin Award winners impact business

In a concentrated, continuing effort to link Washington University in St. Louis academic research to everyday business practice, the 10th annual Olin Award recognizes an Olin Business School faculty member who joined two University of Pennsylvania professors in crafting a computer model to guide managers who need to forecast behaviors of newly acquired customers.
WashU Experts: The First 100 Days

WashU Experts: The First 100 Days

America spoke in November, one month after the candidates collided in the presidential debate held Oct. 9 at Washington University in St. Louis. In the days that followed the historic 2016 election, faculty experts across campus offered their perspectives on the economy, the legislative responses, the cultural and global ripple effects.
Get up! New research shows standing meetings improve creativity and teamwork

Get up! New research shows standing meetings improve creativity and teamwork

Chairs provide great support during long meetings, but they may also be holding us back. Standing during meetings boosts the excitement around creative group processes and reduces people’s tendencies to defend their turf, according to a new Washington University in St. Louis study that used wearable sensors to measure participants’ activity levels.